Refund policy

We want you to love your Rufflebud purchase!

1. Eligibility
   

   • Returns or exchanges are accepted within 7 days of delivery. The product must be unused, unwashed, and in original condition with all tags attached.
     

2. Non-Returnable Items
   

   • Customized or personalized products, gift cards, and final sale items cannot be returned or exchanged.
     

3. Process
   

   • To initiate a return/exchange, contact our customer support with your order ID and reason. We will guide you with the return process.
     

4. Refunds
   

   • Refunds will be processed to the original payment method within 7–10 business days of receiving the returned product.
     

5. Exchanges
   

   • Exchanges are subject to product availability. If the desired product is unavailable, a refund will be issued instead.
     

6. Shipping Costs

   • Return shipping charges are borne by the customer unless the return is due to defective or incorrect items.